This is one of our innovative services brought to you by our consulting partner Lacewood Consulting.  Many of the digital enterprise is having nets of processes within their organization. In general, all the process repository is kept in non-digitalized or semi-digitalized format. It creates barrier for process periodic update, measure process efficiency, knowing the process at any given point of time, binding people within a defined SLA, identifying gaps etc.

In Fountain, our partner and our local team can analyze your existing process, do process re-engineering exercise & offer modified enriched process by reducing gaps and inefficiency. Then our team will be creating a digitalized process view accessible using HTTP protocol including audio, video and animations in required places. For example, if you are running a call center for N number of services & you have high attrition rate of employees over there, then our solution will make sure quick on-boarding resources using our digitalized process explaining details about a service.

If you are interested individually or as a group, please reach us at info@fountainit.com.bd.